Immersion is committed to protecting your privacy. Please contact us at email@example.com if you have any questions or problems regarding the use of your personal data and we will be happy to help you.
Personal data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations that are carried out on personal data or on sets of personal data. Data
Subject – a natural person whose personal data is processed.
We / us (in capital letters or not) – Immersion
We are committed to the following data protection principles:
The person concerned has the following rights:
You may contact Immersion at any time if you wish to exercise your rights or if you have any questions or complaints regarding the processing of your personal data by mail at the following address: Société Immersion, 3-5, rue Raymond Lavigne 33100 Bordeaux or by email at the following address: firstname.lastname@example.org.
You may contact the CNIL at any time if you wish to lodge a complaint against Immersion’s data protection practices: Commission Nationale de l’Informatique et des Libertés – CNIL 3 Place de Fontenoy TSA 80715 – 75334 Paris, Cedex 07 Tel. +33 1 53 73 22 22 Fax +33 1 53 73 22 00 Website: http://www.cnil.fr/.
However, we recommend that you first contact Immersion before filing a complaint with the CNIL, as Immersion remains at your entire disposal to settle any disputes.
Information you have provided us with
This may include your last name, first name, telephone number, e-mail address, mailing address, etc. – primarily information required to respond to a request for information or a quotation or to improve your customer experience with us. We store the information you provide so that you can make comments or perform other activities on the website.
Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, information relating to your shopping cart, IP address, purchase history (if any), etc., is automatically stored by cookies and other session tools. This information is used to improve your customer experience. This information is used to improve your customer experience. When you use our services or view the content of our website, your activities may be recorded.
Information from our partners
We collect information from our trusted partners by confirming that they have legal grounds to provide it to us. This is either information that you have provided to them directly or information that they have collected about you for other legal reasons.
Information available to the public
We may collect information about you that is publicly available.
We use your personal data in order to :
We use your personal data for legitimate reasons and/or with your consent.
In connection with the conclusion of a contract or the performance of contractual obligations, we process your personal data for the following purposes:
On the basis of a legitimate interest, we process your personal data for the following purposes:
Until you have informed us to the contrary, we consider that it is in our legitimate interest to offer you products/services that are similar or identical to your purchase history/navigation behaviour.
With your consent, we process your personal data for the following purposes:
We process your personal data in order to fulfil the obligations arising from the law and/or to use your personal data for the options provided by law. We reserve the right to make the personal data collected anonymous and to use this data. We will only use data outside the scope of this policy if it is made anonymous. We retain your billing information and other information collected about you for as long as necessary for accounting purposes or to meet other legal obligations, but no longer than the “lifetime” of personal data as defined by the CNIL (French Data Protection Authority. In general, a maximum of 3 years from the date of collection and 25 months for cookies and tracers).
We may process your personal data for additional purposes not mentioned here, but which are compatible with the original purpose for which the data was collected. In doing so, we will ensure that :
We will inform you of any further treatment and its purpose.
The personal data collected is intended for Immersion and, where applicable, its technical service providers.
Immersion undertakes to ensure that only duly authorized persons may access the personal data collected when this is necessary for the aforementioned purposes.
Immersion will not communicate the personal data collected to third parties for commercial purposes without your express consent.
We do our best to ensure the security of your personal data. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymity and pseudonymity where appropriate. We monitor our systems for possible vulnerabilities and attacks.
Although we do our best, we cannot guarantee the security of information. However, we undertake to inform the relevant authorities in the event of a data breach. We will also inform you if your rights or interests are threatened. We will do everything reasonably possible to prevent security breaches and to assist the authorities in the event of a breach.
If you have an account with us, please note that you must keep your username and password secret.
A cookie is a small text file stored on your computer. Cookies store information that is used to help make the sites work. Only we have access to the cookies created by our website. You can control your cookies at the browser level. By choosing to disable cookies, you may prevent the use of certain functions.
Please note that we use the Matomo tool to measure traffic on our website.
On your first visit to our site, Immersion will ask for your permission to set these cookies.
If you register your preferences, Immersion will be authorized to use the cookies and extensions selected.
In accordance with the recommendations of the French Data Protection Authority (CNIL), the maximum length of time for which choices relating to cookies may be retained is 6 months after they are first placed on your terminal, as is the length of time for which your consent to the use of these cookies is valid.
If you refuse to install a cookie, you may not be able to access certain services. However, you can configure your computer in the following way to refuse the installation of cookies:
Internet Explorer: Tools tab (cog-shaped icon at top right) / Internet options. Click on Confidentiality and choose Block all cookies. Confirm with Ok.
Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the Retention Rules to: use personalized settings for history. Finally, uncheck it to disable cookies.
On Safari: Click on the menu icon (symbolized by a cog) in the top right-hand corner of the browser. Select Settings. Click on View advanced settings. In the “Privacy” section, click on Content settings. In the “Cookies” section, you can block cookies.
Under Chrome: Click on the menu icon (symbolized by three horizontal lines) in the top right-hand corner of the browser. Select Settings. Click on Show advanced settings. In the “Privacy” section, click on Preferences. In the “Privacy” tab, you can block cookies.